1. Overview
This Privacy Policy explains how Hoyes Global Pty Ltd collects, uses, and protects your personal information.
We are based in Queensland, Australia but operate globally.
2. Information We Collect
We may collect:
Name and contact details (email, phone)
Business-related information
Platform usage data
Communication history
3. How We Use Your Data
Your data is used solely for:
Training and educational communication
Community engagement and support
Platform improvements
Relevant updates related to your participation
We do not:
Sell your data
Share your data with third parties for marketing
Use your data for unrelated business activities
We are committed to ensuring that all individuals provide their own informed consent before submitting personal information through this Platform.
We collect personal information only when it is:
Voluntarily provided by you
Submitted through forms, landing pages, or communication tools
Provided for the purpose of training, communication, or support
Individual Responsibility for Consent
Where this Platform is used by Lifewave Independent Brand Partners, you acknowledge that:
Each individual is responsible for submitting their own personal information
Personal data should not be entered on behalf of another individual without their explicit knowledge and consent
While we take reasonable steps to encourage compliant use of this Platform, including training and guidance:
Hoyes Global Pty Ltd is not liable for the collection or submission of personal information by independent Brand Partners without proper consent.
We actively encourage:
Individual opt-in practices
Ethical and compliant data entry
Adherence to company and regulatory standards
4. Communication & SMS Consent
By submitting your information through this Platform, you acknowledge and agree that you may be contacted via:
Phone
SMS (text message)
Automated messaging systems
Opt-In Requirement
We aim to ensure that:
All communications are based on clear opt-in consent
Individuals have knowingly agreed to receive communication
However, where information is submitted by a third party (e.g., a Brand Partner entering contact details):
We rely on that individual to have obtained proper consent
We cannot independently verify each instance of consent
Opt-Out Rights
You may opt out of communications at any time by:
Clicking the unsubscribe link in emails
Replying “STOP” to SMS messages (where applicable)
Contacting us directly at [email protected]
5. Use of Third-Party Platforms
This Platform may use third-party services, including but not limited to:
Customer Relationship Management (CRM) systems
Email marketing platforms
SMS and messaging services
Funnel and landing page builders
These services may include platforms such as Go High Level and other integrated tools.
Acknowledgement of Third-Party Use
By using this Platform and submitting your information, you acknowledge and agree that:
Your information may be collected, processed, and stored within these third-party systems
These platforms operate independently and maintain their own:
Terms and Conditions
Privacy Policies
Security measures
6. Third-Party Liability Disclaimer
While we take reasonable steps to use reputable service providers:
We do not control the ongoing operation, security, or policies of third-party platforms
We cannot guarantee the performance or security of these systems
To the fullest extent permitted by law:
Hoyes Global Pty Ltd is not liable for:
Data breaches
System failures
Service interruptions
Loss, damage, or misuse of data arising from third-party platforms or services.
7. Data Use Limitations
We are committed to ethical data use.
We will:
Use your information solely for training, communication, and support
Not sell, rent, or trade your personal data
Not use your data for unrelated business ventures
This Platform is:
Provided free of charge
Used solely for educational and training purposes
Not intended as a commercial data collection tool
8. Data Integrity & User Responsibility
Users of this Platform, including Brand Partners, agree to:
Enter accurate and truthful information
Only submit data they are authorised to provide
Follow all applicable privacy and data protection laws
Failure to comply may result in removal from the Platform.
9. International Data Handling
As this Platform operates globally:
Your data may be transferred, processed, or stored outside your country of residence
This may include storage in Australia or other jurisdictions
By using this Platform, you consent to this transfer.
10. Reasonable Efforts & Compliance
We take reasonable and practical steps to:
Encourage compliant data collection practices
Educate users on proper consent procedures
Maintain internal processes aligned with privacy standards
However, we cannot guarantee the compliance of all independent users of this Platform.
11. Cookies & Tracking
We may use cookies or tracking tools to:
Improve user experience
Analyse platform usage